Honda Financial Customer Service is available for questions about payments, billing and fees. Customers can call the number provided on their online account, or they can use the chat feature on the website. Honda Financial also offers a mobile app, which allows customers to make payments from their smartphone. Customers can also request deferments and skip payments through the online portal. In the event of an emergency, Honda Financial has a dedicated phone line for customers.
Founded in 1980, Honda Financial Services serves customers in 50 states and Washington, DC. It provides loans for new and used vehicles, as well as Honda motorcycles and powersports products. It also offers leasing options for vehicle and equipment purchases. Depending on the type of loan, Honda Financial Services may offer variable or fixed APRs, as well as cash back and special financing options.
To apply for a Honda auto loan, you will need to provide your Social Security number, banking and credit information, employment information, chosen Honda model and down payment amount, if applicable. You can complete the preapproval process online or at a dealership, and you will receive estimates of the dollar amount and length of the loan term. Obtaining preapproval does not impact your credit score, but it can speed up the buying process.
In addition to its auto loans, Honda Financial Services also offers home and personal loans, and commercial loans. Customers can also get preapproval for these types of loans, which could help them qualify for better terms when they shop for a vehicle. Honda Financial Services also offers a variety of discounts and programs, including its college grad program and military appreciation offer.
Unlike some lenders, Honda Financial Services works exclusively with participating dealerships. This may limit where you can buy or lease a vehicle. However, Honda Financial Services does offer competitive APRs, so it may be worth shopping around to find the best deal.
Aside from the car loan, Honda Financial Services also offers leasing on motorcycles, powersports and marine products. In addition, customers can use the HondaLink app to manage their vehicle remotely. The app is available for Apple or Android devices, and it offers a variety of features, such as roadside assistance, maintenance reminders and remote start.
The company has an average reputation among consumers, and it is BBB accredited. Its parent company, American Honda Finance Corporation (AHFC), has an A+ rating with the organization. However, AHFC’s customer reviews are mixed, and it is not as reputable as some of its competitors. If you are looking for an auto loan, it may be worthwhile to consider a lender that has a better BBB rating than Honda Financial Services. For example, Capital One and LightStream may be good alternatives to Honda Financial Services.